How do I get virtual reality content for my Cynoculars?
How does the wireless remote work?
Open the App store on your smart phone and search for Apps using the keyword “VR”. The search will show Apps that are compatible with virtual reality. Download and install the VR Apps that you would like to use on your Cynoculars.
Can I adjust the focus?
The wireless remote can be used with iOS and Android operating systems. It requires 2 AAA batteries (not included) and can last for up to 120 hours. Refer to the user manual instructions on how to pair the wireless remote with your smart phone.
Can I use earphones with Cynoculars?
Yes, you will need to focus the image before you can experience VR Apps or movies. Each headset wearer may need to adjust the lens and focal point distance to accommodate their eyesight. Please refer the instructions in the user manual.
What smartphones are compatible with Cynoculars?
Yes, the Cynoculars VR headset has convenient openings on both sides of the device cartridge so you can plug in earphones while the headset is in use.
Can I view my videos and photos in 3D?
The Cynoculars VR headset works best with smart phones sized 4.25 inches to 6 inches. If your device is smaller than the recommended size, install the enclosed foam padding onto device.
How do I watch 3D videos?
Yes! To view your personal photos and videos in 3D, you must first download a VR viewing App such as VR Viewer and then refer to the simple instructions included with your user manual.
Can I walk or drive while wearing the Cynoculars headset?
3D videos must be in split screen format to be compatible with the Cynoculars virtual reality headset. Select and launch a VR App with split screen video compatibility.
What is the return policy?
No, this product should not be used while driving or walking. The Cynoculars virtual reality headset is designed for a seated experience. Please use a swivel chair to experience 360° virtual reality content.
Is there a warranty?
There is a 100% money back guarantee. If you are not satisfied with your purchase, return it within 30 days for a full refund less shipping and handling!
Yes, Cynoculars are covered by a 12-month manufacturer’s warranty. Please refer to your user manual for details.